SentinelOne: Last week’s 7-hour outage caused by software flaw

SentinelOne: Last week’s 7-hour outage caused by software flaw
SentinelOne experienced a seven-hour global service outage caused by a software flaw in their infrastructure control system, not a cyberattack. The incident disrupted multiple customer-facing services but did not compromise security, as endpoints remained protected. #SentinelOne #AWSTransitGateway #InfrastructureAsCode

Keypoints

  • A software flaw triggered a seven-hour outage in SentinelOne’s services worldwide.
  • The outage was caused by an infrastructure control system mistakenly deleting network routes.
  • SentinelOne confirmed the root cause was not due to a security breach or malicious attack.
  • The company is transitioning to a new cloud architecture based on Infrastructure-as-Code principles.
  • Despite the outage, customer endpoints remained protected, but service management was affected.

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