Microsoft Helps CBI Dismantle Indian Call Centers Behind Japanese Tech Support Scam

Microsoft Helps CBI Dismantle Indian Call Centers Behind Japanese Tech Support Scam
India’s Central Bureau of Investigation (CBI), in collaboration with international partners, disrupted a sophisticated tech support scam targeting Japanese citizens, leading to multiple arrests. The operation exemplifies the growing use of advanced social engineering and AI by cybercriminals in transnational schemes. #CallCenterFraud #CyberCrimeCollaboration

Keypoints

  • The CBI and partners dismantled illegal call centers involved in a scam targeting Japanese victims.
  • The syndicate used fake technical support impersonations, including impersonating Microsoft, to deceive victims.
  • Cybercriminals employed AI and automation to expand their malicious operations globally.
  • Authorities seized evidence such as computers, storage devices, and digital video recorders during raids.
  • International cooperation has been key in tracking down the network behind the transnational scam.

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